Your Journey to Radiant Skin Starts Here:
Everything You Need to Know
At Prophile Clinics, we are committed to providing a seamless and informative experience for all our patients. From your first visit to aftercare, we guide you through every step of the process, ensuring you feel confident and comfortable with your treatment journey. Whether you’re booking your first consultation, discussing a personalised treatment plan, or exploring payment options, our team is here to make your experience as smooth and transparent as possible.
First Visit and Appointment
Booking: New patients can book their first appointment online or via the mobile app (under process), where they can select their preferred treatment, time, and doctor. A reminder notification will be sent before the appointment.
Pre-Consultation: Patients are encouraged to fill out a medical history form and list any concerns or desired outcomes to help guide the consultation.
Consultation Process
Initial Consultation: During the first consultation, the doctor or nurse will assess the patient’s skin or treatment area, discuss their goals, and provide personalised recommendations.
Treatment Plan: A customised treatment plan is created based on the patient’s aesthetic goals, which may include timelines, multiple sessions, or combinations of procedures.
Pricing Transparency: Patients will receive a detailed cost breakdown of their treatment plan during the consultation, ensuring full transparency before any procedure begins.
Payment Plans
We’ve partnered with TLC to offer you flexible payment plans:
- Access to the lowest medical segment interest rates for good credit scores
- No early payout fees
- Flexible repayment terms up to 84 months
- Covered treatment, therapy, and product range
- Consumer credit law protection
- Immediate access to healthcare when needed
Travelling Patients
Virtual Consultation: Travelling patients or those coming from out of town can schedule a virtual consultation to discuss their needs before making the trip.
Appointment Coordination: Special arrangements can be made for out-of-town patients to streamline their visits, combining consultations and treatments into a single trip where possible.
Post-Treatment Care: Travelling patients will receive thorough post-treatment care instructions and can have follow-up consultations virtually to monitor results.
Membership Plans
Membership plans are also available on request which will allow you to pay weekly to cover the cost of the treatment.